Frequently Asked Questions

GENERAL INFORMATION

1. What is the specialty of Ramoji Film City?
   The specialty of Ramoji Film City is the one-of-a-kind guided studio tour. It’s where live shows are performed by hundreds of artists every day and offers a whole variety of special engagements, i.e. Wild West, mythological set, space travel, eco-tour, rides, action-packed stunts, exclusive children’s attractions, the breathtaking Bahubali set, and Asia’s finest adventure land.
2. Is Ramoji Film City open on all days?
   Ramoji Film City is open every day, allowing guests to experience its attractions throughout the year. The park timings are 9 am to 5:30 pm, except during Carnival celebrations, when the park’s closing time is extended up to 9 pm.
3. Is Ramoji Film City closed on any day of the year? If yes, when?
   Ramoji Film City remains open year-round, ensuring a continuous opportunity for visitors to explore its attractions.
4. What are the best days to visit Ramoji Film City?
   Weekdays are often ideal for visiting Ramoji Film City, as weekends and holidays tend to be more crowded. Visiting during weekdays allows for a more relaxed experience with shorter wait times at popular attractions.
5. Are private cars allowed in Ramoji Film City?
   Private cars are not allowed inside the main areas of Ramoji Film City to preserve its themed environment and to ensure a safe experience for all guests. Instead, guided bus tours and internal transport are provided within the premises.
6. Which mode of transport is available in Ramoji Film City?
   Ramoji Film City provides guided tours for tourists in vintage tourist buses and designated VIP coaches as part of the premium package.
7. Which movie sets are located in Ramoji Film City?
   Ramoji Film City features many readymade movie sets, including replicas of the airport, Railway Station, Hospital, Foreign Street, North Indian Cityscape, a Small Town, a Central Jail, a Temple, a Gurudwara, a Mosque; and thematic gardens. The diversity of sets makes it a preferred location for both Bollywood and regional films.
8. Can we have food before experiencing rides/adventure activities?
   Guests are advised to have a light meal and take a short break before engaging in physically demanding rides.
9. Is one day enough to experience Ramoji Film City?
   While a single day offers a well-rounded experience, guests are recommended at least a two-day experience, which is sure to offer enough time to fully enjoy the tour, shows, fun activities, entertainment, and recreation. You can opt for an extended stay in our hotels for a more indulgent and leisurely experience of everything that Ramoji Film City has to offer.
10. How long is the Ramoji Film City entry ticket valid for?
    The entry ticket to Ramoji Film City is typically valid for one full day. It grants access to the park's main attractions, guided tours, live shows, and other entertainment options during the operating hours of that day. With so much to see and experience, it’s advisable to arrive early to make the most of your time and explore the various attractions at a comfortable pace.
11. What is the price of a Ramoji Film City entry ticket?
    Ticket prices vary depending on the packages selected. It’s recommended to check the official website for the latest pricing and package options to suit your preferences.
12. What if we arrive late in the day?
    Arriving late in the day may limit your time to explore all the attractions at Ramoji Film City. Since many of the shows and interactive experiences have set schedules, you may not catch them in time and may lose them, if you arrive late. The early arrival will allow you to avoid the busiest hours and give you the chance to leisurely engage with everything that the park has to offer and make the most of your visit.
13. What does my paid ticket include?
    A general entry ticket includes a guided studio tour on a non-AC bus and access to all the shows, rides, and thematic attractions. The ticket for the premium studio tour offers priority entry, a guided studio tour in AC Coach, and buffet lunch at the multi-cuisine restaurant, and other privileges.
14. Where can I get a map/brochure of the park?
    Brochures are available at the entrance of Ramoji Film City, as well as at the information counters throughout the park. Tour Map is also available to help guests navigate the attractions with greater efficiency.
15. Is the park open during the rainy season?
    Ramoji Film City remains open all through the year, irrespective of the weather conditions. During the rainy season, heavy rains may affect some outdoor activities. However, the indoor attractions and shows continue without interruption. We recommend you bring umbrellas, raincoats, and jackets. Also, you have the option to buy them at our merchandise stores.
16. How can we upgrade or change our current package, like switching from the Studio Tour to an Adventure package?
    You can inquire at the customer care desk for assistance in terms of upgrading or changing your package. For inquiries, you can reach the Ramoji Film City Customer Care Team at +91 76598 76598.
17. What is the mailing address and phone number for Ramoji Film City?
    The mailing address is Ramoji Film City, R.R. District, Hyderabad - 501512, Telangana, India. For any inquiries, you can call +91 76598 76598. Also, you can e-mail your queries to our official mail id: info@ramojifilmcity.com.

 

PARK INFORMATION

1. What is the entry time of Ramoji Film City?
   Ramoji Film City opens daily at 9:00 a.m., inviting guests to a day filled with exploration and cinematic entertainment. Visitors can immerse themselves in grand film sets, manicured gardens, and live performances. Also can enjoy a variety of dining options and relax in the serene ambience.
2. What is the Ramoji Star Experience?
   Ramoji Star Experience is a premium package that provides added comfort and exclusivity, including benefits such as priority entry, guided tour, and buffet lunch at a themed restaurant. It’s designed to offer a more leisurely experience within the park. Click here for more information on the Ramoji Star Experience.
3. Does Ramoji Film City offer the experience of rides?
   Ramoji Film City offers the experience of rides that range from Break Dance to Carousal to the gentle-moving merry-go-round to bumping cars. Also, one can experience various thrilling rides, games, and activities at Fundustan - the exclusive children’s park and a chilling walk-through at Borasura, the magician‘s workshop.
4. Do we have to pay for rides in Ramoji Film City?
   Most rides within Ramoji Film City are inclusive of the entry ticket and some are chargeable.
5. If I miss the bus during the tour, whom should I contact?
   In case you miss the designated bus during the tour, please contact any nearby staff member or call customer care. An alternative transportation will be arranged for you at short notice. Customer Care Number: 76598 76598
6. If I get injuries while on tour, to whom should I contact?
   Contact the nearest Ramoji Film City staff member and call helpline - 80080 12780 or contact the call centre at 76598 76598. We are available to take calls from 6 AM to 10:30 PM.
7. What is the last entry time for Studio Tour & Ramoji Adventure?
   The last entry for the Studio Tour is generally at 2:00 PM, and for Sahas Adventure Park, it’s typically around 4:00 PM. Please confirm the timings on the day of your visit, as they may vary.
8. Shall we get reimbursed if the park closes due to inclement weather?
   Please note that all bookings are final and rescheduling or refunds are unavailable regardless of the weather.

 

HOTELS

1. Can I stay inside Ramoji Film City?
   Ramoji Film City offers a variety of accommodations within the park itself, allowing guests to fully immerse themselves in the cinematic grandeur and enjoy all the options for fun and recreation. Our hotels range from luxury hotel and villa accommodations to budget stays for groups.
2. How much is the 1-night 2-day package?
   The package rates for a 1-night, 2-day stay vary depending on the hotel and season. We recommend you contact Ramoji Film City directly or visit the official website for the latest package details, pricing and more information about stay offers.

 

PARK POLICY

1. What is Ramoji Film City's policy on smoking within the park premises?
   Ramoji Film City is a non-smoking zone.
2. Is photography allowed at Ramoji Film City? Are there any restrictions?
   At Ramoji Film City, professional photography equipment and cameras beyond DSLR specifications (18 to 55 MM) are not allowed. Guests are welcome to use their mobiles while capturing moments. The photography is strictly restricted in the areas where shooting is happening.
3. Are pets allowed inside Ramoji Film City?
   Ramoji Film City is too vast and there is no specific arrangement for pets.
4. Can we carry luggage into Ramoji Film City?
   Carrying luggage is cumbersome and may hamper your experience. For your convenience, we recommend using the cloakroom facility to securely store your belongings.
5. Are there any height restrictions on your rides?
   Yes, some attractions may have height, weight, and age restrictions to ensure the safety of all guests. These are displayed near the entrance of each ride.
6. What are your cancellation and refund policies?
   Ramoji Film City’s cancellation and refund policies vary as per the package. Please refer to the official website or contact customer support for details on cancellations and applicable refunds. For more information contact - 76598 76598

 

TRANSPORT & LOGISTICS

1. How far is Ramoji Film City from Hyderabad airport?
   Ramoji Film City is approximately 38 km from Rajiv Gandhi International Airport, and the travel in a cab takes around 1 hour.
2. Which is the nearest railway station to Ramoji Film City?
   Hyderabad has two main railway stations: Nampally and Secunderabad Junction, which are approximately 25 kilometres from Ramoji Film City. Click here to know how to reach Ramoji Film City
3. Which metro station is closest to Ramoji Film City?
   The closest metro stations are LB Nagar & Nagole, which are approximately 15 km from Ramoji Film City. Convenient feeder bus services are available from these metro stations to Ramoji Film City, with pick-and-drop facilities. For more information, click pick up and drop to Ramoji Film City.
4. Do you provide bus or cab service from Ramoji Film City? If so, what is the fare?
   Yes, Ramoji Film City offers transportation options including buses and cabs. The fares may vary based on the service selected, so it is recommended to check with customer service or visit the official website for the latest updates. The pick-and-drop facility is available at select locations in the twin cities. For more details or to book transport services, please contact: 76598 76598.
5. If I want to leave the park in half a day, do you provide bus service?
   Yes, bus services can be arranged for early departure, subject to availability and specific guidelines.

 

FOOD & DINING

1. Are meals included in the studio tour or any packages?
   Some packages may include meals as part of the tour. Please review the package details or ask at the time of booking for meal inclusions. 
2. Can we bring food and drinks into the park from outside?
   Please note that outside food and beverages are not permitted within the park, except for baby food.
3. Is food available in Ramoji Film City? What types of restaurants are available at the park?
   Ramoji Film City offers a range of dining options in its fine dining restaurants to suit diverse tastes. Here is a list:
   • Sabala - The millet-based restaurant that blends balanced nutrition with great flavours.
   • Dil Se - The romance-themed restaurant, with a special menu for kids.
   • Super Star - The themed multi-cuisine restaurant offering Veg and Non-veg buffet in a classic filmy ambiance.
   • Jimmys Drive-In - The stylish restaurant with Kids’ Special Corner.
   • Sangam - The buffet restaurant offering Pan-India Veg Buffet.
   • Alampana -The themed restaurant offering authentic Hyderabadi Veg & Non-Veg Biryani.
   • Masala Mahal - This Rajasthani-themed restaurant serves specialty chat food items and meals.
   • Bahubali Darbar - The Bahubali-themed restaurant offering a larger-than-life dining experience.
   • Chanakya - The restaurant serving exclusive Jain food
     Also, there are cafes and food outlets adjacent to various tourist attractions for the convenience of guests.

 

TICKETS & DISCOUNTS

1. What are the packages available to visit Ramoji Film City?
   Ramoji Film City offers a variety of day tour packages, VIP packages, and seasonal specials. Visit the official website for a complete list of the current offers.
2. Is the Bahubali Set tour part of the package?
   The Bahubali Set, as a major highlight at Ramoji Film City is part of the most packages. Yet, sometimes it may be excluded in some special tour packages. Please check the package details to confirm its availability.

 

PARK FACILITIES

1. Do you provide a vehicle parking facility?
   Yes, ample parking is available at Ramoji Film City for all visitors. For more information, click Ample Parking at Ramoji Film City
2. After parking my car, can I leave and come back without paying for parking again?
   Re-entry policies may vary, so it’s recommended to confirm with parking staff upon arrival.
3. How does the park handle heavy rains or weather interruptions?
   In case of extreme weather, certain outdoor attractions may be temporarily closed for safety. Yet, all the indoor attractions and shows remain open.
4. Is there a baby feeding room available?
   Yes, Ramoji Film City provides baby feeding rooms in multiple locations.
5. Are there resting rooms for senior citizens?
   We have designated resting rooms for the comfort of senior visitors, as well as wheelchair-accessible restrooms to ensure convenience and ease for senior citizens.
6. Are wheelchairs available for visitors?
   Ramoji Film City is committed to providing an inclusive experience for all visitors. The wheelchair assistance is provided with accessible entrances, seating areas, parking lots, and restrooms. Wheelchairs are available for rent at the ticket counter on a first-come, first-served basis. For a one-day rental, Rs. 100 and a refundable caution deposit of Rs 1,000 is required. For any special needs, contact the guest relations team at 76598-76598 or e-mail to info@ramojifilmcity.com
7. Can I rent a stroller for my child in the park?
   Yes, stroller rentals are available for young children.
8. Do you have ATMs in the park?
   Yes, ATMs are available for the convenience of guests. The various ATMs located in the premises are - Union Bank ATM on the highway and near the SP2 administration building, also ICICI Bank ATM near Sangam Restaurant.
9. Are prayer rooms available on-site?
   Yes, prayer rooms are available at Ramoji Film City.
10. Is there a cloak room in Ramoji Film City?
    Yes, lockers and cloakrooms are available to securely store personal items.
11. What are the facilities in Ramoji Film City?
    The various facilities that Ramoji Film City offers include
    • Secured Parking
    • Post Office
    • Nationalised Bank
    • ATM
    • Help desk for Lost & Found
    • Pram/Pushchair Service for babies (Subject to availability)
    • Wheelchair Service for the elderly (Subject to availability)
    • First Aid Facility
    • Cloak Room Facility
    • Baby Feeding Rooms
12. Do you provide assitance to push the Wheelchairs for senior citizens?
    Yes, assitance can be arranged upon request to ensure a comfortable experience for senior citizens.
13. Do you provide First Aid for Medical emergencies?
    Ramoji Film City offers first aid facilities and services of on-call medical professionals for emergencies.

 

CHILDREN

1. What are the age and height parameters for a child ticket?
   In Ramoji Film City, the eligibility for a child ticket is determined by height rather than age. As per our norms, no entry ticket is required for children below 33 inches of height. For children between 33 to 54 inches in height, one has to buy a ticket for the Child.
2. Is an entry ticket required for my toddler?
   Entry tickets for toddlers may be complimentary or discounted based on age; please check at the time of booking.
3. Can we carry baby food inside Ramoji Film City?
   Yes, you can carry baby food and water for infants.
4. Can I bring infants to Ramoji Film City or Sahas?
   Ramoji Film City provides facilities to support families with young children and make their visit comfortable. However, Sahas Adventure Park, due to its nature of activities, does not allow infants or very young children for safety reasons.
5. Are changing and nursing stations provided?
   Yes, dedicated changing and nursing stations are available.
6. What if my child gets lost?
   If your child gets lost , you can contact the help desk. Security personnel are stationed throughout the park to assist with any lost children, and an efficient communication system is in place for reunions.

 

GUIDELINES ON CLOTHING & FOOTWEAR

1. Are there specific clothing guidelines for visitors at Ramoji Film City?
   There are no specific clothing guidelines for guests visiting Ramoji Film City, however we recommend visitors comfortable and casual wear and weather-appropriate clothing.
2. Is there a dress code for Adventure Park?
   For safety and comfort, we recommend wearing T-shirt, tracks and sports shoes.
3. What kind of footwear is recommended for the Studio Tour or the Adventure Park?
   Comfortable walking shoes are good enough for exploring Ramoji Film City and sport shoes are recommended for the safety and convenience at the Adventure Park.

 

PAYMENT METHODS

1. What forms of payment do you accept?
   Ramoji Film City accepts various payment methods, including cash, credit and debit cards, and UPI.
2. Are credit/debit cards and UPI accepted at Ramoji Film City Ticket Counter?
   Yes, all major credit and debit cards, as well as UPI payments are accepted.

 

SPECIAL OFFERS

1. Any special offers for groups in Ramoji Film City today?
   Yes, special rates are available for groups. Please contact Ramoji Film City directly for group booking inquiries.
2. Do you offer discounts for Defence Personnel?
   Yes, Ramoji Film City offers Special Packages for defence personnel and their families. For more details, please check the website or call Ramoji Film City Customer Care at +91 76598 76598.
3. Do you offer any discounts on Hotel Stays?
   The hotels at Ramoji Film City offer discounts and special packages: For more details, please contact 76598 76598.
4. Do you offer any discounts for College and School Students?
   Yes, discounts are available for both college and school student groups. Prior booking and a valid student ID are required.