TERMS & CONDITIONS

Day Tourism – Terms & Conditions / Cancellation / Reschedule Policy:

Ramoji Film City Terms & Conditions:

Submit the ticket reference number and produce Photo ID Proof** (of the person who has registered for e-ticket) to collect entrance tickets at RAMOJI FILM CITY online booking counter.
** Valid ID Proofs: (Driving license, Passport, Voter ID Card, PAN Card)

Tickets will be issued at the Online Ticket Counter on submission of the Confirmed Online Ticket Reference Number only. Specimen Ticket Reference No: (10 digit code - RFC - ddmmyy - Ticket No) i.e., (1483771484-RFC-07012017- 5 digit No). People who doesn't have the online ticket reference no should get the confirmed ticket reference no. For assistance Call: 9394489088 / 9394489028.

RAMOJI FILM CITY reserves the right of admission

Ticket is only for entry into RAMOJI FILM CITY. Visitors are requested to follow the instructions of the staff.

Ticket is only for the day of reservation and the visitor is entitled for one time guided tour only.

Carrying arms, explosives, inflammable materials, food articles, alcoholic beverages and narcotic substances are not permitted in RAMOJI FILM CITY.

Animals and Pets are not allowed in RAMOJI FILM CITY.

RAMOJI FILM CITY is not responsible for any injury, loss or damage to visitors or their belongings.

Bribing RAMOJI FILM CITY staff in any manner is a serious offence and may result in suitable legal action.

Film Shooting areas are strictly prohibited for visitors.

Antisocial activity, hawking and of RAMOJI FILM CITY property is prohibited.

Visitors who have booked tickets online have to report at Highway ticketing Counter only.

Sahas Adventure Terms & Conditions:

It is mandatory to sign a disclaimer form for all individuals opting for any Adventure Activities at SAHAS.

The management of Ramoji Film City does not stand liable for any individual for any risk arising out of participating in Adventure Activities.

Participating individuals are advice to review the guide lines of the activities in case of doubt and clarify the same from the Trainer. Individuals are also advised to read all relevant necessary safety precautionary measure before undertaking any activity.

It is mandatory for participant to wear comfortable clothing [preferable track suits etc.] and sports shoes to SAHAS.

After confirming a session at SAHAS for any activity, the same would not be cancelled in any circumstances arising out of weather, change in schedule of the late arrival etc..

Any activities under the influence of Alcohol or any other drugs are strictly prohibited.

Outside food is not allowed.

Activities mentioned in the package are for one time usage only.

Cancellation Policy:

Cancellation of the ticket is allowed before 24hrs of Reservation Date.

25% Cancellation charges are applicable.

Refund will be processed after completion of Reservation Date.

Refund will be processed to your account (Credit Card / Debit Card / Net Banking) in 3 working days from the date of processing of refund.

For Cancellation of the ticket / for Retrieving from cancellation of the ticket before processing the refund, write to email: ramojifilmcity@ramojifilmcity.com

Reschedule:

One time Reschedule of the ticket is allowed before 24hrs of Reservation Date.

For Reschedule of the ticket write to email: ramojifilmcity@ramojifilmcity.com

Guest has to opt for the package available; variance in package value has to remit at the online booking counter on the rescheduled date of visit.

Facilitating the opted package will be the sole discretion of Ushakiron Movies Ltd.,

If the facility is not availed on the date of reschedule of the ticket, it will be deemed as if guest opted for cancellation of the ticket and refund will be processed as per the Cancellation policy.

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