As a guest of our Hotels, you are entitled to a stay designed to ensure your comfort, convenience and security throughout.
Dolphin Hotels has a strong commitment to protecting the privacy and security of your information. We understand that you may have questions about how we collect and use the information that you provide to us.
Guests who book their stay directly on our website are guaranteed to receive the lowest possible rate for their stay. Should you find a lower rate anywhere online within 24 hours of making your reservation on our website, we will be happy to match the lower rate.
All guests are required to present a valid identification upon check-in, which may be either a passport or National ID.
Please refer to the Terms & Conditions of the required rate for the relevant cancelation and prepayment policy.
Extra bed is available upon request and subject to room capacity at an additional charge of AED 500 per night.
For the comfort of all guests our rooms are smoke-free. We welcome smokers, but not the smoke. Ashtrays will be provided on the balcony for your convenience.
For the comfort and safety of our guests, we do not permit the presence of pets at the hotel.
Please contact our Concierge for assistance of guests with special needs.
All major credit cards are accepted at the hotel.